Q: How do I measure for chaps?
A: Measure from your belt to your anklebone.
Q: What is Labonville's return policy?
A: Return Policy – 30 Days from date of purchase. Send items back to Gorham location with a copy of the original sales receipt. Include directions as to what you would like us to do (exchange or credit). Customer will be responsible for return shipping charges unless it was Labonville’s error. There will be a 10% restocking fee for any returns received after the 30 day mark.
Q: What are your store hours?
A: Please refer to our Contact page here: Contact Us
Q: What is your Boot Warranty?
A: If returning boots for warranty they must be accompanied by your ORIGINAL SALES RECEIPT. Boots must be of DEFECTIVE NATURE, NOT ABUSE! This is the manufacturer's return policy, not ours. The manufacturer must have the customer's receipt attached! NO EXCEPTIONS! All returns must be returned to the main office in Gorham, N.H. within 6 MONTHS of purchase date along with the original receipt for inspection before credit or exchange is issued by any outlet store.