Q: I was considering the purchase of chainsaw safety boots from your website. My only concern is size and fit. Is there an option to return a pair for another size if needed? Thanks.
A: Hi Jeffery,
Thanks for reaching out for us. Yes, you can exchange your pair for another size. Please reach us through email (firstname.lastname@example.org) or phone(1-800-764-9969) if this ever occurs.
Q: After 6monthes of use how do you recommend treating the boot leather to preserve its water repelling quality, and flexibility?
A: Hi Chris, We recommend using our Mink Oil (W69407) or Boot Grease (GREASE). Both of these products will be able to keep your leather preserve and waterproof. Thank for contacting us!
Q: I have been wearing a pair of your chainsaw safety leather work boots for the past two years and love them. I want to ask about possibly getting them resoled (outsole is delaminating on both boots) and the sticking has come undone on the reinforced toe on the left boot. Is that something you can fix and if so what would the fee be?
A: Hi Matt, Thank you for reaching out to us. Unfortunately, we can't resole your boots. We can only replaced boots that are under warranty. However, we know a company that does footwear repair.
Here is the following information:
Peter Limmer & Sons - Intervale, NH - Phone Number: 603-356-5378
If you are up to the task yourself, we recommend you use ShoeGoo - 82049. ShoeGoo is an adhesive specifically designed for the outsole. You would only need to pay for the product and shipping.
Look up ShoeGoo or the part number #82049 in the search bar to find it.